Send us an email today so we can start planning your session!
All inquiries are followed up with a free consultation to help solidify the package best suited for your needs. After choosing a date, reviewing and signing the contract, and placing a 50% non-refundable deposit to secure your session. If you do not hear back within 24 hours of your inquire, please email us directly at firstname.lastname@example.org
Where are you based and do you travel?
A.We are located in Cleveland, Ohio based in the US and yes we love to travel! If you want us to photograph your story, we do require a travel fee, for anything 15 miles outside of the Cleveland area. But no worries, we always try to find the cheapest way to come because we love the way our creativity is developed when we discover a new place and don't want it to be a brake for you.
When will I get my photos?
A.Your will receive an online gallery link with all your photos within maximum 10 weeks (sometimes less depending on the season we photograph your story). You can download all the photos from the gallery but also share them, choose your favorites, and also order prints!
How many pictures will I receive?
A.The amount of images is typically based on how many hours you book and the type of session you inquire about following our consultation.
For example, 8 hours coverage for a wedding, you will receive between 300 to 500 fully edited images. We always choose quality rather than quantity and that's why we will choose the best and more significant photos to tell your story.
Will my photos have watermarks?
A.We choose not to watermark your memories. We are a word of mouth photography business and always request that if you plan on sharing photos on social media platforms like Instagram or Facebook to give us photo credit by tagging our business page (@extraordinairephotos)
Do you retouch your photos?
A.Extraordinaire Photos offers complimentary retouching to a few of the sneak preview photos offered to clients.
Facial Retouching Services (i.e. Skin Softening, Removal of Blemishes and Teeth Whitening) can be applied at an additional cost of $50 per image.
Premium Retouching (i.e. removal of flyaway hairs, removal of glasses glare, removal of braces, etc.) can be applied at an additional cost of $100 per image.
Extensive Retouching (i.e. object removal) can be applied and starts at $200 per image.
Can I edit the images myself?
A.As stated in our contract, under 'Work Product Ownership' the photographers give the clients the work product rights to print, but not for individual resale nor can images be photoshopped or altered. Any images that have been digitally altered will result in a fine per image and RAW files will not be provided under any circumstance.
Do you have a studio location?
A.Unfortunately at this time, we do not have a studio space, however, we are fully mobile and can bring a studio to you thanks to our inventory of lighting and backdrops!
We also have relationships with a handful of rentable studio spaces in the Cleveland/Akron area that we love to work with so having access to incredible indoor studios at a discounted rate works in your favor! (Additional fees will be applied)
During our consultation, we'll be able to nail down the best location based on the type of session you are interested in and will be able to go from there!